Who we are

For over 30 years, Carollo Horton & Associates has been serving the insurance needs of pharmacies, businesses and everyday Australians. Founded in 1989 by Tony Carollo and Ross Horton, we’re committed to delivering quality service through our partnership with one of Australia’s major insurance underwriters.


Our focus is on helping our clients protect their businesses, assets and lifestyles – with tailored insurance solutions and advice based on their individual needs. With Carollo Horton, you have the personal support of a dedicated professional at every step of your insurance journey – from building your insurance portfolio through to attending claims.


  • 1989
  • 1996
  • 2010
  • 2014
  • 2016
  • 1989

    Tony & Ross resign from Guild Insurance & create Carollo Horton in Victoria with a stronger focus on the client and setup a business with a culture of honesty and integrity.
  • 1996

    Ross moves to Brisbane to lead the expansion into Queensland. This new sister company is called Horton Carollo Wenck
  • 2010

    Brisbane based Horton Carollo Wenck is consolidated under the Shadforth Financial Group. Carollo Horton continues to grow as a leading pharmacy specialist insurer across Australia.
  • 2014

    Carollo Horton joins the Insight Network which enables access to a wider portfolio of wholesale broker products and the ability to provide insurance for non-pharmacy clients.
  • 2016

    Carollo Horton joins the Steadfast network, the largest general insurance broker network and group of underwriting agencies in Australasia, with growing operations in Asia and Europe.

Why choose us?


We work closely with you to understand your needs and protect you from the unique risks you face.


We put you in the driver’s seat – with total control over your premiums, excess and exclusions.


We offer a wide range of quality insurance products – tailored to your situation and budget.


You gain 24/7 access to your personal insurance adviser – to support you all the way from cover to claims.


We clearly explain your policy terms and cover, helping you understand what is included and what isn’t.


We service clients in metro and regional areas around Australia – so help is always at hand.


We make sure your claims are handled quickly and efficiently – with no surprises when you lodge a claim.


Backed by QBE, one of Australia’s biggest insurers, we provide quality solutions at affordable prices.


We take care of your paperwork and portfolio management, saving you time, money and worry.